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Alan Knott-Craig Jnr. steps down as Mxit CEO

Published by on Oct 18th, 2012, 6 Comments

According to a post by Memeburn, Mxit has announced today that Alan Knott-Craig Jnr. has stepped down as the company’s CEO.

Mxit, which was acquired by Knott-Craig last year is Africa’s largest mobile social network and available in 128 countries including the United Kingdom, United States, Nigeria, Brazil, France, Germany, Italy, Portugal and Spain.

“While the shareholders and I share the same vision, we differ on how to get there. Therefore, I agreed to go my own way. I wish them all the best for the future. Mxit is Africa’s biggest tech success story, and can be a global success story,” said Knott-Craig Jnr.

CFO Francois Swart will step in as the interim CEO of Mxit until such time as a new CEO is appointed.

Comments

  • Insider

    This is sad news for Mxit. The real story, however, should be the wasteful expenditure that the company has incurred over the last year. Some examples.

    1. They retrenched about 10 people when Knott-Craig took over. In less than three months he replaced them with a bunch of overpaid special project managers who they bundled into some kind of innovation team (all non-tech people). These guys produced nothing of value, were paid fat salaries and in the end must have cost them more than the people they retrenched.
    2. It is a known fact that the company values form over substance. Read Knott-Craig’s blog post to that effect here: http://alanknottcraig.wordpress.com/the-importance-of-form-over-substance/ . This is at it’s truest form when you visit them in their ivory tower in Stellenbosch. Mxit occupies the most expensive office space in Stellenbosch. Really? For a ‘start up’. More importantly, for a company that was losing around 1 – 2 million a month, is this really necessary. Do you really need a Barista and some coffee machine flown in from Italy (this is exaggeration: I do not know the origins of the machine. All I know that it is massive, shiny and a paid employee works behind it.) Almost every person I have met within the last year at Mxit sports a new Apple Macbook Pro and a Apple Thunderbolt on their desk. Really? That is around R30 000 worth of computers? There is an entire studio in Mxit where every person has this set-up. Then of course there is the grand finale, Mxit spend more than a million rand on a staff party last year April. A million rand.

    3. They keep talking about innovation. I was told in a meeting not long after the acquisition (I also worked with the pre-Knott Craig people) that the iPhone App would be reworked immediately because it sucks. It has been a full year. Apple have managed to launch a new phone and a new operating system. They still havent cracked it. Mxit still looks terrible on a smart phone. I also dont understand what they expect people to accomplish on their new API but as this is not my field I will stay quiet …. what is my field however is finance. The Mxit Wallet (I am sure the name has changed again by the time I write this) changes ona weekly basis. One day Moola is gone, then it is back (currently its Moola+) and then it changes again. They honestly look like they have no idea what they are doing. If they are: they are terrible at communicating it.

    4. What is up with their adsales team not sitting in the same building as them? Was there some messy divorce? I once had two meetings – one at Shinka and one at WOA. In the Shinka meeting I was told they could rewrite the code and push my message in anywhere. Afterwards Mxit told me ‘we don’t see advertising as an important revenue stream’. Huh. In any case, WOA should stop preaching about the evils of advertising when their platform has more ad’s on it than any other social network.

    I like Alan. I find him an honest, good man. But Mxit is a mess. To see such an iconic SA brand go down in flames will be devastating. How do they fix it? Who knows. I fear, unfortunately, that people can and will probably add some more points to my essay above …. I personally hope Mxit gets out of this rut.

  • Paul

    1) Before he retrenched mxit staff he dumped all of his WOA start ups without providing them with any funding. The fat WOA guys who remained became the overpriced Captains of Mxit. He has a history of dumping and retrenching.

    2) The office block was bought before Mxit and he needed a tenant. When he bought Mxit he moved them in to pay rent. The coffee machine and apples and tshirts and sneakers all over were an attempt to look like Zuckerberg.

    3) There is no innovation at Mxit beause no one at Mxit has any business accumen and spend all day drinking coffee playing big. The investors know nothing about social media and Alan was not a consumer of his own product. He had no understanding of his own business. The reason they didn’t build smartphone apps fast enough is he would not believe the smartphone was more powerful than the feature phone in Africa, or would be soon.

    4) His schizo attitude to advertising destroyed the only real revenue hope for the company because it looked looked too much like hard work.

    In the end Mxit is just a place for poor and young people to engage in cybersex and doesnt offer much more. Herman was the pioneer Koos the businessman.

    Koos sold at just the right time and Alan conviced Harris and GT to buy it at just the wrong time.

    Koos and Herman have brains..

  • WOA is dead

    The video conferencing facilities in the Andmar WOA office cost 800k. Never used. Some WOA startups were canned and people fired for a quarter of that. I will not ever appoint AKC nor FS to run a business.

  • Gregory Deer

    Interesting reading this after watching his BWB interview – http://www.bandwidthblog.com/2011/11/29/the-alan-knott-craig-mxit-interview/ I thought he seemed very switched on and a good leader. Good luck to those left at Mxit.

  • Koos

    Herman probably wakes up every day, makes some coffee, and then just bursts out laughing at his luck. Just as MXit was going downhill wihtout brakes, along comes this bean counter that wants to buy a tech company so he can play startup theatre and feed the rediculous t-shirted tech star image his ego demanded. And to think, AKCJ seems to think he strong armed Heunis into a deal (according to his book).

  • deons

    Re-post from memeburn:

    These
    are dark days for Mxit, but I wouldn’t count them out yet. Yes, the
    last year was extremely stressful for everyone at the company which is
    why I no longer work there. Retrenchments did not only happen at the
    point World of Avatar bought Mxit, this went on through the entire one
    year period. The most recent being one month back and saw the axing of
    more employees with many years of service. Apart from this the business
    strategy of Mxit changed from one week to the next so many employees
    eventually left the company.

    Why I say we shouldn’t count them out just yet is because they still
    have some of their original staff and they could probably turn this
    whole thing around with or without a CEO!
    The main development brains working on the actual guts of Mxit are
    still there along with the original CTO and chief architects. On the
    business side they still have an experienced administration team dealing
    with clients and they still have one good senior product manager and
    some marketers. Mxit has been very fortunate to hire exceptionally
    skilled and tenacious people who love a good challenge. This is thanks
    to many of the old management staff now retrenched or working elsewhere.
    If the future CEO handles this in the right way this situation can be
    turned around and a great South African icon saved or grown into
    something all of us in SA can be proud of.

    The pressure is on and all eyes on you. Good luck Mxit!

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