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Vodacom launches “Airtime Advance” payment system for prepaid customers

Published by on May 23rd, 2011, 1 Comment

Vodacom today launched its new prepaid credit system, which allows users to keep using their phones if their credit is done, up to a maximum of R10. This works similiar to some salary advance type systems – users request the R10 credit, which is then subtracted from their next credit loading amount.

While the idea is very simple, the convenience it offers is valuable to user’s who see communication with family as critical. “We like to think of Airtime Advance as a solution that could be a life line for our customers when they have no airtime and are in desperate need of it. With Airtime Advance, we are giving our customers the ability to communicate even when they have no airtime,” says Portia Maurice, Chief Officer: Corporate Affairs.

It is easy enough to do, but there are a few requirements to enable Airtime Advance. First off, they need to have been active with Vodacom for more than 12 months, they need to recharge with a minimum of R29 per month in total, and they should be registered with RICA. If you still have not RICA’d: Time is running out

 

 

SA App Review: Powertime for iPhone

Published by on Dec 21st, 2010, 7 Comments

Many South Africans have been in that sucky situation where your power goes out late at night, and you have to somehow find a way to buy prepaid electricity. This usually necessitates a trip to the nearest shop or garage which requires you to pay cash…. Blah, blah blah, you know the drill.

I have recently been using an app called Powertime which installs on your iPhone (Blackberry is also available) and enables you to buy electricity at any time of day, and for any electricity meter you have registered with them. When you go to the Powertime website, you register your electricity meter (you can register more than one as well), with some of your details. You also register your credit card, and then you fax them a copy of your credit card and your ID book. And that is the only “work” from your end (this is still less work than the numerous trips to the shop and back…).

While these types of solutions have existed on the web for quite some time in SA, this is the first mobile implementation that I have come across that is so polished and easy to use. Where every other site is exercise in frustration, Powertime is quick and easy to use. Proof that there are some great iPhone developers in South Africa…The developers have recently added a few cool new features – like a tool that predicts your usage, and then also pushes a notification to your phone to remind you that your electricity is about to run out (every time I buy electricity I also just enter my current readout, and over time it builds its predictions). For example, my Powertime lets me know once my meter reaches 50 units. And its surprisingly accurate. I also appreciate the statistics that it gives me regarding my electricity usage:

They also added the ability to buy airtime from Vodacom, MTN and Cell C, which is easier than using WIG menus from banks, or having to go to internet banking websites…

This is one of those tools that I appreciate – while I can purchase electricity online quite easily, I really appreciate the convenience of Powertime on my phone.

PS: Powertime App was acclaimed on September 29th at the international Mobile Web in Africa conference in Johannesburg, receiving the top award at the App Factor competition.

iPad and Prepaid 3G in SA

Published by on Jul 15th, 2010, 33 Comments

OK, so you have a brand spanking new iPad 3G, or at least on the way. But you want to get it on a SA cellular network. Sounds simple enough right? Not so fast – there are a few things you need to take note of.

First off, the iPad ships with a new type of sim card slot, which is made for a newer standard, called Micro SIM. It is essentially just a smaller version of the sim card we currently use in our phones, called Mini SIM. If you compare the two, you will see that the Micro SIM doesnt actually use any new circuitry to make it smaller – it just gets rid of even more of the plastic around its edges. Here is a small illustration if you want to see what I am on about.

MicroSIM vs MiniSIM

MicroSIM vs MiniSIM

Now the good news is that Vodacom and MTN pledged to have Micro SIMs available – the major reason being that iPhone 4 also uses it as well, and the need to be ready for that potential cash cow once it reaches our shores. In this piece I will focus on Vodacom, seeing as I am comfortable with them (not always happy though), and I know their product range. First off, you can go to any Vodacom SP shop, and jsut order a Micro SIM. I went to one and they had it ready for me within 3 days, for a cost of R50. Not bad.

Of course there is the DIY approach. You can take a SIM Card and cut the sides so that they fit the new Micro SIM slot. While I can see it not being a very hard job, I cannot say I feel to comfortable doing it, seeing as I dont wont to risk the SIM card getting lost inside the iPad – you cannot simply open it after all. But if you feel confident, good for you!

Another area where the iPad can create some problems is that it doesnt have any type of dial pad, so you are going to need some way to load up data bundles. I know you can get a 3G data contract, but then you are just being a a sucker. Buying data bundles prepaid work out much cheaper, and you have the added benefit of spreading your data costs over 60 days if you plan well enough. So here is the strategy I am using.

  1. Buy any Vodacom prepaid SIM card. They go for next to nothing at most supermarkets. Mine cost a princely sum of R1.
  2. Take the SIM card, with your ID and a proof of residence to any Vodacom shop. You have to go through RICA in order to activate the SIM.
  3. Order a MicroSIM – this will take a few days to arrive. I reckon they will become much faster in future, especially after September when the iPhone 4 is here. Alternatively if you are brave, you can cut the SIM card to fit the iPad.If they have theMicroSIM in stock, hold on, dont activate it yet.
  4. Go to Vodacom’s website, and register for their online services. Just click “Register” at the top of the page. Got through the process, they should send you a SMS to confirm, so….
  5. Put your normal SIM card in any cellphone, type the PIN, and wait for the SMS to come through. Using that password, log into the Vodacom site.
  6. Go to Vodacom, and do the SIM switch to Micro SIM. Put the MicroSIM in the iPad. It might take a few hours to activate.
  7. Load credit onto the number. Trick is to get credit where you dont have to phone out or type in any codes. Remember, you cant phone or SMS or type cellular numbers into the iPad. I use ABSA – you can go on Internet Banking and transfer prepaid credit to any number. You can also do it from their ATMs. Many other banks do this as well, as long as they dont give a voucher with PIN code. You want the credit to be automatically loaded.
  8. Go to Vodacom’s site again, login, and click on bundles. From there, you have a selection of data bundles to choose from. Just a tip – these bundles last for 60 days. The bundles are also cheaper per meg if you buy larger bundles at once. Example – it makes more sense to buy a 600meg bundle every 60 days than a 300 meg bundle every month. My tip is to buy on the first of a month, and then recharge the bundle every 60 days.
  9. On the iPad, go to Settings, General, Network, Cellular Data Network, and then change the APN to: “internet” – without the quotation marks.

And after this exhaustive process you ought to be online. If you want to load more data, just go through steps 7 and 8. Of course you can skip this whole process and get a contract, but thats something I think you are smart enough to avoid. I dont buy data contracts in SA, our prices are still going to fall in the future, and you dont want to be stuck in a 24 month contract. But that just my opinion. You might have a good reason to choose otherwise.

Lets hope Vodacom can also integrate the payment method that other networks are doing overseas once the iPad comes to our shores officially…

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